Order Cancellations
At [Your Website Name], we deliver digital products instantly after successful payment.
Due to the nature of digital goods, order cancellations are not possible once the product has been delivered.
If you placed an order by mistake and have not yet downloaded or accessed the product, you may request a cancellation within 1 hours of purchase by contacting our support team at [Support Email].
Cancellation approval is at the discretion of [Your Website Name].
Refund Policy
We maintain a strict no-refund policy for all successfully delivered digital products.
However, we may offer refunds under the following exceptional circumstances:
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Duplicate payment made for the same product.
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You received a defective or corrupted file that cannot be replaced.
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The product description was materially misleading.
Refunds are not issued for:
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Change of mind after purchase.
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Lack of understanding or reading the product description.
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Incompatibility with your device or software.
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Download issues due to your internet connection or personal device problems.
Refund Request Process
To request a refund, please contact us at digitalsupport@gmail.com within 7 days of your purchase, providing:
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Order ID
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Registered email address
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Reason for requesting a refund
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Screenshots or evidence of the issue (if applicable)
Our team will review your request and notify you of the approval or rejection within 3–5 business days.
If approved, refunds will be processed to your original method of payment within 7–10 business days.
Contact Us
For questions about our Cancellations and Refunds Policy, please contact 18005845